How to cancel Amazon Prime in Canada

Last checked October 2026

You can end Amazon Prime on amazon.ca or in the Amazon app. Amazon shows a few "are you sure?" screens before it lets you go, so keep clicking through.

Go to the Amazon Prime cancel page

On amazon.ca

Sign in at amazon.ca and open Accounts & Lists, then Prime Membership.
Select Manage, then End Membership (the wording may be "End membership and benefits").
Click through the reminder screens. Amazon asks you to confirm more than once.
Choose whether to end now or at the end of your billing period, then confirm.

In the Amazon Shopping app

Open the menu, then Your Account.
Tap Manage Prime Membership.
Tap End Membership and follow the same confirmation screens.

Billed by someone else?

If you get Prime through a phone or internet bundle, cancel with that provider. If you subscribed in an iPhone or iPad app, Apple bills you: open Settings, tap your name, tap Subscriptions, then cancel there.

What happens after you cancel

Amazon offers to end Prime right away or at the end of your current billing period.
If you haven't used any Prime benefits since your last charge, Amazon may offer a full refund. If you've used some, it may offer a partial refund. The cancellation screens show what you qualify for.

Tips

Prime Video channels (like Crave or Starz on Prime Video) are separate subscriptions. Cancel them under Memberships & Subscriptions.

Menus change from time to time. If a step doesn't match what you see, Amazon Prime's official help page has the latest version.

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